Privacy Policy

Effective Date: 01-01-2025

At India Mental Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and any other details you provide while booking therapy sessions or contacting us.
Payment Information: If you make a payment through our platform, we collect transaction details. However, we do not store credit/debit card information, as payments are processed through secure third-party gateways.
Usage Data: Information about how you use our website, including IP address, browser type, and interaction with our services.

2. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services, including therapist bookings and customer support.
To communicate with you regarding your appointments, payments, and service updates.
To personalize user experience and improve website functionality.
To comply with legal and regulatory requirements.

3. Data Protection and Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Sensitive data is encrypted, and payments are processed through secure third-party providers.
Only authorized personnel have access to user data.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share data with:

Therapists: To facilitate your booked sessions.
Service Providers: Third-party vendors assisting in payment processing or website management.
Legal Authorities: If required by law or to protect our rights and users.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic.
You can disable cookies through your browser settings, but some website features may not function properly.

6. Your Rights and Choices

You can request access to, correction of, or deletion of your personal data.
You may opt out of marketing emails at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.

9. Contact Us

For any privacy-related inquiries, please contact us at:
📧 team@indiamentalhealth.in
📞 +91 7588277782 By using India Mental Health, you agree to the terms outlined in this Privacy Policy.